Write to us.
A person
writes back.
An order, a size, a return, an idea for working together — it all lands in the same inbox, and it is read seven days a week.
Ways to reach us
A person reads every message. There is no ticket queue and no bot in front of us.
Support
Orders, shipping, returns, complaints — anything about a print already on its way to you.
support@astrography.comBusiness & art
Collaborations, licensing, press, commissioned work, and anything urgent enough to go straight to the founder.
adam@astrography.comSend us a message
Tell us what you need. If it is about an order, the order number gets you an answer in one reply instead of three.
Before you write
the answer may be here
Nothing here fits? Write to support@astrography.com — we read everything.
Full FAQ & shipping details →Where is my order?
Every order gets a tracking link by e-mail the moment it ships. If nothing has arrived, send us the order number and we will chase the carrier the same day.
How do I return a print?
Write to support first so we can tell you what to put in the parcel, then post it to the studio address on this page — never to the registered office.
Can I order a size or a scene that is not in the shop?
Often, yes. Custom sizes, panoramas and commissioned work all start with an e-mail to Adam.
Can I get an invoice with a VAT number?
Yes, for EU businesses. Put the VAT number in your message and we will issue the invoice to the registered company details.