Astrography is an online destination that tells stories behind cosmic inspired art, design, and creators, curated across Fine Art Astrophotography (world-class gallery quality). Browse and buy from shoppable editorials on Astrography.com, designed to take shoppers on the journey of an object from idea to form.
Astrography sells premium fine art astrophotography and design goods that may be limited editions or one-of-a-kind.
We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. When you purchase an item on Astrography, we hold your payment safe until you tell us you’ve received your order. Only then do we release your payment to the artist. We select our creators with care and we stand behind every purchase made on Astrography so that you can buy with confidence.
We’re always looking for interesting creators making great cosmic creations who come with a story to tell. Currently, only featured creators are allowed to sell with Astrography. We are working towards launching the open section of our marketplace. If you are interested in being featured, or want to sell on Astrography, please email us: email@example.com.
We are accepting payment via Stripe (Visa, MasterCard, AmericanExpress, etc.) and PayPal. All credit cards used for payment must have a valid billing address.
All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.
For your own safety, we do not store any payment information. Payments are made directly through PayPal / PayU—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.
When you buy something on Astrography, the money goes into a neutral escrow account so the Artist does not get paid until you have received your product and had time to review it.
The funds are not released until 48 hours after Astrography has gotten confirmation that you have received your item. So you can be confident that you will get what you bought and know that it is what it is advertised to be.
If the Customer is located outside of the territory of the European Union the Customer is responsible for paying sales tax (as applicable within each jurisdiction). Astrography will not be held responsible for any such sale tax. If the customer is located within the European Union sales tax is included within that price of the Product.
Log in to your account, and if you don't have one, write to us at firstname.lastname@example.org or ask on chat.
Shipping & Return
The products are delivered directly from Astrography to your doorstep. We strive to make all shipments as secure as possible.
You may return an Astrography print within 14 calendar days of delivery and you will receive refund of 100% of the value of the ordered products minus the shipping cost. The product is eligible for return if it is in the original state and has not been used. Astrography print needs to be sent at the customer’s cost to the address provided on the contact page. After receiving the package the amount will be refunded to your account within 14 days. Please note that in case of returning only a part of the received Astrography prints the original shipping costs won’t be refunded. Also, our return policy is not applied to custom prints (custom prints are non-refundable).
In case of any concerns, please reach out to contact us.
This depends on the nature of the products. We try to send our products Worldwide, but some products might be available only in the European Union, USA and Canada. The countries for which shipping is available are clearly indicated on the product or check out page.
This is subjective depending on where the package is sent from and its destination. Also, the size of the product and delivery type (standard or express) will affect the price. Delivery costs are clearly stated on the checkout page while buying.
*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.
The delivery time is usually 7 days and depends on the distance between you and the Astrography office (Poland, EU). The expected delivery time may be longer due to a seasonal increase in sales on the global market or turbulences related to e.g. COVID19.
The shipping time not includes the manufacturing process. All our products are created on demand for each client individually.
The shipping cost depends on the total weight of the package, the country of shipment and fuel fees. In order to check for precise shipping cost, the chosen product must be added to the cart.
See the terms and conditions page for more specific information regarding delivery times. Be sure to check out shipping company’s estimated delivery time when they send you the tracking number for your order.
Privacy & Policy
Astrography may collect personally identifiable information, such as your name. Astrography may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Astrography. This information can include your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Astrography website.
Astrography collects and uses your personal information to operate its website(s) and deliver the services you have requested.
When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfil the order you place and to communicate with you about it.
Astrography uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, Astrography news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Astrography services or websites you visit.
Astrography does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.