Everything worth
asking before
you order.

Nothing sits in a warehouse waiting for you — every print is made after you order it. Production takes 2–4 business days, delivery adds a few more. Door to door, that is typically 5–9 business days, fully tracked. No surprise customs charges.

No. What you pay at checkout is the whole price. We print through a network of labs, so your order is made and posted inside your own customs area and nothing is collected at the door.

Almost all of them. A few products are limited to the EU, the USA and Canada — where that applies it is stated on the product page and again at checkout, before you pay.

It depends on where the parcel goes, how large the print is and which service you pick. Add the print you want to the cart and the exact amount appears there, before payment.

Yes. A tracking link goes out by e-mail the moment the parcel leaves us. If it has stopped moving, send us the order number and we will chase the carrier the same day.

Write to support@astrography.com as quickly as you can. Until the file goes to the printer we can change the size, the finish or the address. Once it has printed, the sheet exists, and we handle it as a return instead.

Usually — but we would rather check than promise. Send us the date and the destination before you order and we will tell you whether it is realistic, and whether a faster service is worth paying for.

Poster is premium 200 gsm semi-gloss stock: vivid contrast, a subtle sheen, our best-value option. Fine Art is museum-grade cotton matte paper printed with 12-colour archival pigment inks: no glare, deeper blacks, rated for 100+ years. For space imagery we recommend Fine Art — it is the finish we hang in our own studio.

No. Your print arrives rolled in a rigid protective tube, wrapped in acid-free tissue. Every size we sell matches a standard frame format, so an off-the-shelf frame fits and you can hang it the day it lands.

Both. Each product page shows the unit that matches your country and switches to the other in one tap. The largest panoramas run well past 100 cm.

Closer than most screens suggest. Every file is remastered and proofed on the paper it ships on, printed on colour-calibrated machines. Blacks in particular go deeper on Fine Art matte than a backlit monitor can show you.

Fine Art uses archival pigment inks rated for over 100 years in normal indoor light. Poster uses fade-resistant inks that hold for decades. Neither wants a full day of direct sun on it — no print does.

Unroll it flat and give it a day to relax before framing. Handle the edges, keep it out of direct sunlight and away from a radiator, and behind glass it will outlast the wall it hangs on.

Often, yes. Custom sizes, panoramas and commissioned work all start with an e-mail to adam@astrography.com.

Yes. Every image is original photography — from the NASA, ESA, Hubble and JWST public archives, from observatory data, and from Adam’s own telescopes. Nothing here is generated, and nothing is an automatic upscale.

Deep-space data does not arrive as a picture. It arrives as stacks of exposures in narrow wavelengths, and somebody has to decide what it should look like. We calibrate and remaster it by hand: colour, contrast and framing are editorial decisions made in the studio, and every file is proofed on paper before it goes into the shop.

Because it is a photograph of something extraordinarily far away and extraordinarily faint. Grain is part of deep-space imaging at that distance. We could smooth it out, and the picture would stop being a photograph, so we leave it where it is.

Adam Jesionkiewicz, and a small group of astrophotographers we work with by name — among them Robert Gendler, Damian Peach, Michael Sidonio, Pablo Carlos Budassi and Galactic Hunter. Every print names the person behind the image.

Some are. A limited edition says so in its title and carries the edition size with the format — Edition of 500, for instance. Everything else is an open edition, printed when you order it.

We work with a small, invited group of photographers rather than an open marketplace. If you shoot deep sky and think your work belongs here, write to adam@astrography.com with a link to your portfolio.

Buying a print buys the print. Licensing for publishing, film, teaching or a commercial project is a separate conversation, and a welcome one — write to adam@astrography.com.

A print of the sky exactly as it stood over one place at one moment — a birth, a wedding, the night someone said yes. You set the date, the time and the location, add a dedication, and see the finished map before anything is printed.

Every star is plotted from real astronomical catalogues for the date, time and coordinates you enter. It is not a decorative pattern — somebody who knows the sky can check it against that night and find it correct.

Yes. The editor redraws the map as you change the design, the wording or the moment. Nothing goes to print until what is on the screen is what you want.

Short works best: a name, a place, a date, one line. The map already carries the moment — the words only have to point at it.

No — unframed, rolled in a protective tube, like every other print. If you want it framed before you give it to someone, order a little earlier than you otherwise would.

The 30-day guarantee covers personalized maps as well. If the print does not match what you set in the editor, or it arrives damaged, we reprint it at our cost.

Yes — you have 30 days from delivery. Hang it, live with it, decide slowly. If it does not make the wall better, send it back for a full refund. No questions asked.

Write to support@astrography.com first, so we can tell you what to put in the parcel and confirm where it goes. Returns go to the studio in Jawczyce — never to the registered office in Warsaw.

Send us a photo. Damaged and misprinted prints are replaced free of charge, with nothing to post back and no form to fill in — including when you only found the damage after opening the tube.

We refund as soon as the return reaches the studio and we have checked it. The money goes back to the card or account you paid with; how fast it shows up after that is your bank’s decision, usually a few working days.

All major cards, PayPal and Apple Pay, plus whatever else your device offers in the checkout.

Payment happens inside Shopify’s PCI-compliant checkout, over an encrypted connection. Your card number never reaches us, and we never store it.

Yes, for EU businesses. Put the VAT number in the order notes or e-mail it to support, and we will issue the invoice to the registered company details.

Yes. An Astrography gift card arrives by e-mail within minutes, in amounts from $40 to $500, and leaves the choice of sky to the person receiving it.